Receptionist

Position Summary
The Receptionist serves as the first point of contact for visitors, clients, and employees. This role is responsible for managing front desk operations, handling incoming communications, providing administrative support, and ensuring a professional and welcoming office environment.

Key Responsibilities

• Greet and assist visitors, clients, and employees in a professional and courteous manner.
• Answer, screen, and direct incoming phone calls and emails to appropriate departments.
• Manage reception area operations, ensuring a clean, organized, and welcoming environment.
• Coordinate conference room scheduling and assist with meeting preparation.
• Receive, sort, and distribute mail, packages, and deliveries.
• Maintain accurate records, logs, and administrative documentation.
• Perform data entry, filing, scanning, and other general administrative duties.
• Assist with purchasing and inventory management of office supplies.
• Support onboarding activities and administrative projects as needed.
• Coordinate with internal departments to address inquiries and ensure timely resolution of requests.
• Maintain confidentiality when handling sensitive information and company records.
• Provide additional administrative support to leadership and team members as assigned.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist, administrative, customer service, or office support experience preferred.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Professional demeanor and customer-focused approach.
• Proficient with general office equipment and computer applications.

Preferred Skills

• Strong interpersonal and relationship-building abilities.
• Ability to work independently and collaboratively within a team environment.
• Effective problem-solving and time management skills.
• Commitment to providing exceptional customer service and administrative support.